How to get started...
- Step 1: Click this link.
- Step 2: When prompted, click "Run"
- Step 3: If you get the Security Warning pop-up listed below...click "Run".

- Step 4: Tell one of our support technicians the ID number and the Password as shown below.

- Step 5: You're done. You should start seeing the mouse move as one of our technicians work on repairing your PC


